Terms of Service

Effective Date: July 26, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "user," "you," or "your") and Precision Solutions Group, LLC, doing business as Precision Social ("Company," "we," "us," or "our"), governing your access to and use of the Precision Social Client Portal, including any related websites, forms, content, features, and services (collectively, the "Service").

By accessing or using the Service, creating an account, or clicking to accept these Terms, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not access or use the Service.

If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" refers to that entity.

2. Description of Service

The Service is a client portal that enables clients of Precision Social to, among other things:

• View and pay invoices and manage payment methods and recurring billing
• Upload and share files, including comments and voice notes
• Access analytics reports, learning resources, and educational content
• Complete onboarding and data-collection forms
• Manage account settings, notifications, and communication preferences

We may modify, suspend, or discontinue any part of the Service at any time. We will make reasonable efforts to notify you of material changes that affect your use of the Service.

3. Accounts and Responsibilities

To use most features of the Service, you must create an account or accept an invitation from us. You agree to:

• Provide accurate, current, and complete information during registration and keep it up to date
• Maintain the confidentiality of your login credentials and not share them with others
• Notify us promptly of any unauthorized access to or use of your account
• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe pose a security risk.

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party right
• Upload or transmit content that is unlawful, infringing, defamatory, obscene, or harmful
• Upload files containing viruses, malware, or other malicious code
• Attempt to gain unauthorized access to the Service, other accounts, or our systems
• Interfere with or disrupt the integrity or performance of the Service
• Scrape, harvest, or collect information about other users without authorization
• Impersonate any person or entity or misrepresent your affiliation with any person or entity

5. Payment Terms

Invoicing, payment methods, Auto-Pay, ACH authorization, late fees, chargebacks, and all other billing and payment matters are governed by our separate Payment Terms & Conditions, which are incorporated into these Terms by reference. In the event of a conflict between these Terms and the Payment Terms with respect to billing or payment matters, the Payment Terms control.

6. Intellectual Property

The Service, including its design, text, graphics, logos, software, and other content (excluding content you upload), is owned by or licensed to Company and is protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes in accordance with these Terms.

You retain ownership of files and content you upload to the Service. By uploading content, you grant us a limited license to store, process, transmit, and display that content solely as necessary to provide the Service and perform the services you have engaged us for.

7. SMS / Text Messaging Terms

SMS/text messaging is an optional service. Accepting these Terms does not constitute consent to receive text messages. Consent to receive automated text messages from Precision Social is obtained separately through an express opt-in checkbox and is never required to create an account, use the Client Portal, purchase services, or complete any transaction. You may decline text messages and continue to use all Precision Social services without limitation.

By providing your mobile phone number and opting in to receive text messages from Precision Social — whether through an opt-in form, your account settings, or other enrollment method — you expressly consent to receive recurring informational and account-related text messages from us at the number provided. These may include account alerts, billing and payment notifications, file and report notifications, and service updates.

Consent Not Required. Consent to receive text messages is not a condition of purchasing any goods or services from Company.

Message Frequency. Message frequency varies based on your account activity and preferences.

Message and Data Rates. Message and data rates may apply. Charges are billed by and payable to your mobile carrier according to your mobile plan.

Opting Out. You can cancel text messages at any time by replying STOP to any message. After you send STOP, we will send a final confirmation message and you will no longer receive text messages from us unless you re-enroll.

Help. For assistance, reply HELP to any message, or contact us at support@precisionsocial.com or 312-262-7455.

Carrier Non-Liability. Mobile carriers are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your mobile carrier and is outside our control.

Your Number. You represent that you are the account holder or authorized user of the mobile number you provide, and you agree to notify us promptly if you change or deactivate that number.

Privacy. Information collected in connection with text messaging is handled in accordance with our Privacy Policy. We do not sell or share your mobile number or SMS opt-in data with third parties for their marketing purposes. Mobile opt-in information is not shared with third parties, except as necessary to deliver messages (e.g., our messaging service providers) or as required by law.

8. Third-Party Services

The Service integrates with third-party services, including payment processors, cloud storage providers, email and messaging providers, and analytics platforms. Your use of features powered by third parties may be subject to those parties' terms and privacy policies. We are not responsible for the acts, omissions, or policies of third-party providers, and we do not guarantee the continuous availability of third-party integrations.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF (OR INABILITY TO USE) THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO COMPANY FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

If you have entered into a Master Services Agreement, Statement of Work, or other written agreement with Company (the "Services Agreement"), the liability provisions of that agreement control in the event of any conflict.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if you violate these Terms, if required by law, or if we reasonably believe your use poses a risk to the Service or other users. You may stop using the Service at any time; account closure requests may be sent to support@precisionsocial.com.

Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination — including payment obligations, intellectual property provisions, disclaimers, and limitations of liability — shall survive.

12. Governing Law

To the extent not otherwise governed by a Services Agreement, these Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-law principles. Any action arising from these Terms shall be brought in the state or federal courts located in Cook County, Illinois, and you consent to the jurisdiction of such courts.

13. Changes to These Terms

We may revise these Terms from time to time. When we do, we will update the "Effective Date" above. Material changes will be posted in the Client Portal. Your continued use of the Service after revised Terms become effective constitutes your acceptance of the revised Terms.

14. Contact Us

If you have questions about these Terms, please contact us at: